Ophelia Talks

Usability Test, Finings & Recommendations

Tester: Melissa Gibson

Ophelia Talks Crochet is a site developed due to user demand. To maintain the user-friendly nature of the site, a usability test was conducted to uncover areas of the site that need improvement

Project Scope: Develop and conduct a usability test & make recommendations for improvement

View PDF: Test, Findings & Recommendations

User Demographics & Impressions of the Website

About the User
(Demographics)

User First Impressions
(Before the Test)

User Final Impressions
(After the Test)

Test Tasks to Complete

Task One
What is a CAL? Explore the website and find out what “CAL” means

Task Two
Find information about the cost of shipping to the US

Task Three
Find the cost of the Lizzie Blanket CAL Yarn Pack

Task Four
Find the cost of the Lizzie Blanket CAL pattern.

Task Five
Find the Lizzie Blanket CAL video tutorial, then return to the home page